FAQ's
Question: Do you accept credit cards payments other than using Paypal?
Answer Yes. I accept all major credit cards. I also accept Money Orders and personal checks. You will be notified when the personal check clears and the item will be shipped immediately after.
Question How long will it take for me to receive my order? Answer Expect your order to arrive within 3-5 days for orders placed in the US and Canada. International orders take approximately 7-10 days to arrive.
Question What if I have a question about an order I've placed or an item I'm interested in purchasing, how can I speak with a real person? Answer Please call toll free: 866-961-3336 ext. 0195 If I am not available, please feel free to leave a message and I'll return your call usually within the same business day. You may also call me directly at: 702-241-9969 8am to 9pm PST. This is a one woman business and I also have a fulltime job, therefore I am not always available to answer calls immediately. I do value my customers and make every effort to return calls as quickly as possible.
Question Do you make custom orders? AnswerAlthough the majority of the jewelry I make in wire sculpture is one-of-a-kind, I can make a similiar item if requested but note that it is handmade and so no two items will be exactly the same. I can make duplicates of beaded and chainmaille jewelry usually very easily. Please call or email for any special requests and I'll do my best to accomodate you.
Question How long will it take for me to receive my order? Answer Expect your order to arrive within 3-5 days for orders placed in the US and Canada. International orders take approximately 7-10 days to arrive.
Question What if I have a question about an order I've placed or an item I'm interested in purchasing, how can I speak with a real person? Answer Please call toll free: 866-961-3336 ext. 0195 If I am not available, please feel free to leave a message and I'll return your call usually within the same business day. You may also call me directly at: 702-241-9969 8am to 9pm PST. This is a one woman business and I also have a fulltime job, therefore I am not always available to answer calls immediately. I do value my customers and make every effort to return calls as quickly as possible.
Question Do you make custom orders? AnswerAlthough the majority of the jewelry I make in wire sculpture is one-of-a-kind, I can make a similiar item if requested but note that it is handmade and so no two items will be exactly the same. I can make duplicates of beaded and chainmaille jewelry usually very easily. Please call or email for any special requests and I'll do my best to accomodate you.